At ModeBiBi, most of our services and orders are completed on-site and must be picked up directly at our location once ready.
For customers who request shipping, please note the following:
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Shipping Requests: All shipping costs are paid by the customer.
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Processing Time: Orders are typically processed within 1–2 business days for ready-made items, and 7–21 days for custom or special orders (depending on design and workload).
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Carriers: Shipping is handled through trusted carriers such as USPS, UPS, or DHL, depending on destination.
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Shipping Fees & Timing: The shipping fee and estimated delivery timeline will be communicated directly to the customer after the item has been handed over to the carrier.
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Tracking: Tracking information will be provided once the order is shipped.
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Delivery Issues: Please contact us within 7 days of receiving your package or notification of delivery if there are any issues.